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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stephanie Yates

February 24, 2026

5  out of  5
rating by Stephanie Yates
"Will was great!!! He took the time to listen to my needs and concerns and helped me with with all my many questions. He absolutely made me feel very comfortable with all the decisions I was making for my family. I would definitely recommend Will!! He went out of the way to make the whole process as easy as could be. Thanks again for being awesome!!"
We responded:
"Thank you Stephanie! Your review means so much to us. I want to thank you as well for allowing me to have the conversations needed to understand your needs and get you well protected with extra life insurance! "
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Amelia Tankenson

February 23, 2026

5  out of  5
rating by Amelia Tankenson
"Great help to students!"
We responded:
"Thank you Amelia! We appreciate the review. "
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nicki c

February 12, 2026

5  out of  5
rating by nicki c
"Will and his staff are truly top notch! They have helped me tremendously on my home, auto and life insurance. The customer service has always been very quick and professional as well."
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Bethany Extine

January 30, 2026

5  out of  5
rating by Bethany Extine
"Will and his team are simply amazing. My previous insurance company dropped me due to homeowner's claims due to the extreme weather this area has had over the last 5 years. I was devastated and didn't know where to go. Will walked me through the process and got all of my insurances switched over, same day. He's been patient with us and always handles our request quickly. I hadn't had a local agent before and it has definitely made a world of difference!"
We responded:
"Thank you, Bethany! Your review means a lot to me and glad to help and serve as your agent! "
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Bobbie Bonta

January 28, 2026

5  out of  5
rating by Bobbie Bonta
"Awesome customer service! Informative and cheaper than my current auto insurance company!"
We responded:
"Thank you, Bobbie! We are glad we were able to save you and inform you on your coverages. We love to make sure everyone knows the coverages they are purchasing. "
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Zoe Adison

January 16, 2026

5  out of  5
rating by Zoe Adison
"Will and his staff members set an exemplary standard of customer care. They take great care of you and look out for your best interest!"
We responded:
"Thank you for the great review, Zoe! We truly appreciate it. "
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Henry Mendez

January 8, 2026

5  out of  5
rating by Henry Mendez
"Will made it simple and gave me the best pricing. Highly recommend and I’ll be sending people his way!"
We responded:
"Thanks Henry! We are glad we were able to help you out!"
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Jeannine Lichlyter

December 2, 2025

5  out of  5
rating by Jeannine Lichlyter
"I had an outstanding experience with Will Coker State Farm! The staff was incredibly friendly, attentive, and went above and beyond to help me with my needs. They answered all my questions promptly and made sure I was completely satisfied before I left. It’s rare to find such genuine and helpful customer service these days. Highly recommend! I will definitely be coming back."
We responded:
"Thank you, Jeannine! We appreciate people like you "
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Christine Porter

December 2, 2025

5  out of  5
rating by Christine Porter
"Have had this insurance coverage with this company for years, and after my agent retired, Will became my agent. After an accident, everything was handled promptly and efficiently. They handled calling the rental company and everything. Highly reccomend."
We responded:
"Thank you, Christine! Your review means a lot and we are happy we were able to help you through the claims process and make it smooth for you. "
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Austin Disney

November 13, 2025

5  out of  5
rating by Austin Disney
"Highly recommend Will & his team. He is always extremely responsive & knowledgable & made the process very easy. He goes out of his way to help & saved me tons of stress. 5 stars!"
We responded:
"Thank you, Austin! It means a lot! "
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Donna Lett

October 2, 2025

5  out of  5
rating by Donna Lett
"Tonya was fantastic in getting my policy switched—went above and beyond to get it done!"
We responded:
"Thank you so much for the review, Donna! We are happy to have you as a new customer! "
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Adin D

September 3, 2025

5  out of  5
rating by Adin D
"Got me a quote over 100$ cheaper than my current insurance that I had for almost 10 years. And got more coverage, which is actually amazing!! Would definitely recommend to anybody to go here for insurance!!"
We responded:
"Thank you so much, Adin! Nothing makes us happier than we are able to provide better coverage AND a lower rate. We are glad to have you onboard as a customer! "
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Sam Segars

August 28, 2025

5  out of  5
rating by Sam Segars
"Great Agent and even better friend. His staff will take good care of you."
We responded:
"Thanks Sam! I truly appreciate your review. It means a lot. "
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Stephen

August 6, 2025

5  out of  5
rating by Stephen
"“Excellent experience! Will and his staff are incredibly helpful and always provide exceptional customer service. In additional to outstanding service, they saved me money from my previous agent. Highly recommend!”"
We responded:
"Thank you for the review! We appreciate you too and glad we have been able to help you out! "
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Jamie Conner

July 26, 2025

5  out of  5
rating by Jamie Conner
"Highly recommended. Very responsible auto quote. Saved around 300 switching over. Tonya responds in a timely manner anytime I have a question about my insurance policy. Very respectful."
We responded:
"Thank you for the review, Jamie! We are glad you were treated with respect and we are here for you ever need anything. Thank you! "
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Soren Drury

July 24, 2025

5  out of  5
rating by Soren Drury
"I got to go ahead and meet the whole team and they were so very kind. Thanks Will for your incrdible service and detication to each and everyone of my needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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shelly Housh

July 24, 2025

5  out of  5
rating by shelly Housh
"This state farm office is very professional and very knowledgeable on policies and services. Any time I have a question about my policy I call and speak with Tonya and she always answers my questions and if she does not have the answer she will find out and reach back out to me. Thank you for your help."
We responded:
"Thank you, Shelly! We really appreciate the review and are glad we were able to help you out. "
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Kayla Morris

July 24, 2025

5  out of  5
rating by Kayla Morris
"Will is awesome and so easy to work with!!!! Highly recommend!!!"
We responded:
"Thank you so much for the review, Kayla! "
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Levi Bush

July 22, 2025

5  out of  5
rating by Levi Bush
"Great experience! Will Coker and his team continues to provide exceptional service! Would highly recommend!"
We responded:
"Thank you, Levi! We truly appreciate your business and your review. "
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Ally Henderson

June 19, 2025

5  out of  5
rating by Ally Henderson
""Last time I checked my bankroll, it was gettin' thin Sometimes it seems like the bottom is the only place I've been Chased a rainbow down a one-way street, dead end And all my friends turned out to be insurance salesmen..." - John Prine As a vehemently and vociferous anti-establishment and anti-any-dang-thing bureaucratic woman, it's unusual for me to be leaving a positive review for an insurance office. To be frank, I think insurance companies and the money they funnel into lobbying congress is a huge problem. That being said, after years of service with Gene Postins, I was nervous for a new agent. I sell vintage clothing, and my insurance needs are weird, often complicated. Will Coker and his team have consistently gone above and beyond for me. I called once madder than a wet hen (over something that was indeed confusing and did end up being my fault). I probably hollered a little. I definitely stamped my cowboy boot in anger and frustration. He remained calm. Understanding. And helped me solve my issue. Bottom line, insurance is a necessary evil, and until we can reform the entire system, Will Coker and his team.... are folks I'm grateful to have on my team. They are knowledgeable, helpful, efficient and they care."
We responded:
"Thank you so much for the review, Ally! We love having you as a customer and glad to have changed your mind (even if it’s a little bit) about insurance! "
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Angela

May 29, 2025

5  out of  5
rating by Angela
"The service with these guys is top notch. They are very accommodating very quick love it. You should definitely go see them."
We responded:
"Thank you for the review, Angela! We appreciate you! "
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Bobby Nole

May 29, 2025

5  out of  5
rating by Bobby Nole
"I have had nothing but pleasant experiences since switching to Will-Coker State Farm but we had a recent experience that was over and above and will certainly retain my business. My wife, who happens to be pregnant, was broken down in town and I was an hour away. I recommended that she call the office to see what our coverages were because I could not remember. When she called the office Will came out with jumper cables to see if he could help her. While the cables were not needed he got the car started and I turned around shortly after leaving to go meet her. That is not something that I would have ever expected an insurance agent to do and indicates a care and passion that is very hard to find in any service today. Thank you Will for taking care of your customers, and more importantly to me, my family."
We responded:
"Thank you so much for the kind review! I am glad that we were able to get her helped out and taken care of! "
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Zack Saxton

March 28, 2025

5  out of  5
rating by Zack Saxton
"Hands down the best insurance agency I've ever worked with!! Helpful, understanding and amazing customer service!"
We responded:
"Thank you for the kind words, Zack! We are so thankful to have you as a loyal customer and spreading the word for us. "
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Kelly Uhls

March 26, 2025

5  out of  5
rating by Kelly Uhls
"Such a great team to work with! Tonya and the team are super sweet, would recommend to anyone in Bg!"
We responded:
"Thank you for the wonderful review, Kelly! We are glad to be able to work with you as well. "
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David p

March 4, 2025

5  out of  5
rating by David p
"I had some questions about making some changes to my life insurance policy, and Wheel really took the time to answer all my questions in a manner that was very easy to understand. Made me feel really good for him to take a good bit of the time out of his day to make sure my policy is properly set up."
We responded:
"Thank you for the review, David! We are so glad we were able to take care of you and get everything set up! "